Service Guarantees

CaterNinja Service Guarantees

At CaterNinja, our job is to make sure you have a successful event!

What our Guarantees Mean

1. Lowest Price of the order 

If you have placed or are planning to place an order through CaterNinja and then show us that you could book the same menu from the same vendor for the same dates at a lower rate, we will match that rate and offer additional 10% discount!

2. Be happy with your order

We partner with the best caterers and restaurants to ensure you'll be happy with your order.  In the unfortunate event that you are upset with any aspect of the catering experience (Food or Service or Value), CaterNinja will compensate you within 30 days, up to 50% of the order value.

 

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